Harmonix Academy Privacy Policy

Effective Date: October 26, 2023

Harmonix Academy, located in the heart of New Orleans, Louisiana, is committed to protecting the privacy of our students, instructors, website visitors, and all individuals who interact with our academy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information. We encourage you to read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect various types of information to provide and improve our services, personalize your experience, and communicate with you effectively. The types of information we collect include:

• Personal Information: This includes your name, address, email address, phone number, date of birth, and other contact information you provide when enrolling in courses, registering for auditions, contacting us, or creating an account on our website.
• Payment Information: When you make payments for courses or other services, we collect your payment information, such as credit card details or bank account information. This information is processed securely through our payment gateway providers.
• Academic Information: We collect information about your academic progress, course enrollment, grades, attendance, and performance evaluations within Harmonix Academy.
• Website Usage Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data.
• Communications: We may retain copies of any communications you send to us, such as emails, letters, or online forms.
• Audition Materials: If you apply for admission to Harmonix Academy, we will collect audition materials, such as recordings, videos, and other materials you submit as part of your application.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To enroll you in courses, manage your account, process payments, and provide you with access to our online resources and facilities.
• Communication: To communicate with you about courses, events, auditions, news, and other information related to Harmonix Academy. We may contact you via email, phone, or postal mail.
• Personalization: To personalize your experience on our website and tailor our services to your individual needs and interests.
• Improving Services: To analyze website usage data, conduct research, and improve the quality and effectiveness of our programs and services.
• Marketing: With your consent, we may send you promotional materials about our courses, events, and other offerings. You can opt out of receiving marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect the security and integrity of our website, systems, and data.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, website hosting providers, and IT support providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Instructors: We share your academic information with instructors to facilitate instruction and provide feedback on your performance.
• Affiliates: We may share your information with our affiliated companies, such as other schools or organizations that are part of the Harmonix network.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
• Other Parties: We may share your information with other parties with your consent or as otherwise permitted by law.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

• Personalize your experience: Remember your preferences and settings.
• Analyze website usage: Track how you use our website and identify areas for improvement.
• Target advertising: Show you relevant advertisements based on your interests.

You can control cookies through your browser settings. You can choose to disable all cookies or to receive a notification each time a cookie is set. However, please note that disabling cookies may affect the functionality of our website.

7. Children's Privacy

Harmonix Academy is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date accordingly. We encourage you to review this policy periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Harmonix Academy
Attn: Privacy Officer
555 Bourbon Street
New Orleans, LA 70130
Phone: (504) 555-1212
Email: [email protected]

Policy drafted by: Isabelle Moreau, Esq., Legal Counsel, Moreau & Associates